1. Business verification
Confirm the contracting entity, registration, professional contact, bank or settlement identity, relevant licences, insurance and authority to sell the experience.
2. Listing accuracy
Document the exact itinerary, inclusions, exclusions, duration, language, accessibility limits, age or safety restrictions, meeting point, operator identity and applicable taxes.
3. Availability integrity
Capacity, price and cutoff time must be timestamped. Stale inventory is paused rather than presented as live. Operators remain responsible for immediate blackout updates and fulfilment.
4. Clear cancellation
Every offer publishes the cancellation deadline, weather policy, operator-cancellation remedy, refund method and expected processing time before the traveller commits.
5. Guest protection
Each booking has a named fulfilment operator, a reachable support channel and an escalation trail. Safety incidents, repeated fulfilment failures or misleading listings trigger suspension and review.
6. Commercial discipline
Ranking is based on relevance, availability, quality and traveller fit—not undisclosed payment. Sponsored placement, when introduced, must be clearly labelled and cannot replace verification.